Privacy Policy

Last Updated: April 3, 2026

TropiCrochet LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, subscribe to our communications, or otherwise interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. Information We Collect

We may collect the following types of personal information:

Personal Information You Provide

When you interact with our website, we may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (processed securely by third-party payment providers)

  • Account login information (if you create an account)

  • Messages sent through contact forms or customer support

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Referring website

  • Date and time of access

This information helps us improve our website functionality and understand how visitors use our site.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Processing and fulfilling orders

  • Delivering digital products and services

  • Communicating about orders, updates, or customer support inquiries

  • Sending marketing emails if you subscribe

  • Improving website performance and user experience

  • Preventing fraudulent transactions or misuse of our services

  • Complying with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar laws, we process personal information under the following legal bases:

  • Contractual Necessity: Processing required to fulfill purchases or provide requested services

  • Consent: When you subscribe to marketing communications or accept cookies

  • Legitimate Interests: For website analytics, security monitoring, and improving our services

  • Legal Obligations: When required to comply with applicable laws and regulations

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies may be used to:

  • Remember your preferences

  • Enable shopping cart functionality

  • Analyze website traffic

  • Measure marketing effectiveness

Analytics and Marketing Cookies

We may use analytics tools and advertising technologies provided by third-party services such as:

  • Google Analytics

  • Meta (Facebook) advertising tools

  • Pinterest tracking tools

These technologies may collect information about how visitors interact with our website.

Where required by law, these cookies will only be activated after you provide consent through our website’s cookie banner.

You may disable cookies through your browser settings at any time.

5. How We Share Your Information

We do not sell personal information for monetary compensation.

However, we may share information with trusted third parties in order to operate our business, including:

  • Website hosting providers

  • Payment processors

  • Email marketing platforms

  • Shipping and delivery providers

  • Analytics and marketing services

These third parties only receive information necessary to perform their services and are expected to maintain appropriate privacy protections.

6. Third-Party Services and Liability

Our website relies on third-party platforms and services, including website hosting, payment processing, marketing platforms, analytics providers, and shipping carriers.

While we work with reputable providers, TropiCrochet LLC does not control the privacy practices or security policies of third-party services.

By using our website, you acknowledge that information shared with these providers is subject to their respective privacy policies. TropiCrochet LLC is not responsible for the acts, omissions, or data handling practices of third-party service providers.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy.

Examples include:

  • Transaction and order records may be retained for up to seven (7) years to comply with tax and accounting requirements.

  • Customer account information is retained while your account remains active.

  • Marketing information is retained until you unsubscribe or request deletion.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no internet transmission or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Data Breach Notification

In the event of a data breach affecting personal information under our control, we will take reasonable steps to investigate the incident and notify affected individuals where required by applicable law.

10. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • The right to request access to your personal data

  • The right to request correction of inaccurate information

  • The right to request deletion of your personal data

  • The right to object to certain types of data processing

  • The right to withdraw consent for marketing communications

To exercise any of these rights, please contact us using the information provided below.

11. California Privacy Rights

Residents of California may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to request disclosure of personal information collected

  • The right to request deletion of personal information

  • The right to request information about how personal data is shared

We do not sell personal information for monetary compensation.

*California residents may submit privacy requests by contacting us at the email address below.

12. Do Not Track Signals

Some web browsers include a “Do Not Track” feature that signals to websites that you do not want your online activity tracked. Currently, our website does not respond to Do Not Track browser signals.

13. International Data Transfers

If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.

By using our website, you consent to such transfers where permitted by law.

14. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that we have inadvertently collected information from a child under 13, we will take reasonable steps to delete that information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.

When updates occur, the revised version will be posted on this page with an updated “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

16. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

TropiCrochet LLC
Email: ash@tropicrochet.com